Paris, 24th of May, 2019
Buddy, our first intelligent and emotional robot, is engineered to assist you in offering efficiency, value, comfort, and delight. For many, Buddy is their first non-human crush: an adorable, playful, talkative, intelligent mobile assistant that can accompany you in your daily life at home.
Since five years, our team’s passion has been to create the most advanced home companion and assistant robot possible to help and entertain anyone that needs him. I am infinitely grateful to the Buddy team for working tirelessly on his development. However, all of these efforts to build the most flawless Buddy have taken more time and money than expected. Our focus on making sophisticated mechanical designs, using cutting-edge electronics, and scalable software architecture and artificial intelligence, has made us unprepared for the delay in Buddy’s conception.
You have been waiting for a long time to welcome Buddy into your home. I know how frustrating it is to not receive what you ordered. I understand that you are tired of waiting and I give you my heartfelt apologies. As the CEO of Blue Frog Robotics, I apologize to our backers and pre-sales buyers, as well as our entire community of supporters for the disappointment. I take responsibility for the frustration this delay is causing you, and I want to make things right.
You are our founding members and you are most special to us. Buddy is a young product, so your optimistic support in him makes you an early adopter and us extra grateful.We cannot build Buddy without your support. Every single Blue Frog robotics collaborator and I, want to earn your trust back. That is why we redesigned our way to communicate with you and to reflect values that matter to you and us. We want more transparency.
- The launch of mybuddyworld.com: a website dedicated to the Buddy community to inform you and allow direct interaction between community members and our team. Launch date: June
- The launch of a funding process will help provide:
- the finalization of industrialization and launch of manufacturing
- the delivery of your companion from April 2020
- the launching of Buddy to the European and American markets
- the opportunity for Buddy Fans to become investors in Buddy’s future
- priority delivery for our backers and presale orders along with a special gift: a lifetime free access to a selection of paid apps.
We all need help every now and then: to free us up from tedious tasks, offer daily assistance, or just entertain us. Our mission is to bring technological efficiency and pleasure in our customers’ lives by designing intelligent and emotional robots suitable for everyone. Blue Frog Robotics exists to create robots with a smile that benefit everyone around them.
While I have been slow on addressing this issue, I hope that you receive my apologies with an open mind. We know that you care for buddy greatly. And we believe that Buddy has the power to make a difference in everyone’s lives.
Please feel free to contact me if you need any further information firstname.lastname@example.org
Thank you for your patience, and thank you for your continued engagement and support.
My sincere regards,
BLUE FROG ROBOTICS